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5.5 Rebooting from Remote and Auto-Rejoining
There are situations where the attendee is not available at
the system throughout the support session. However, the host may
have to reboot the attendee’s computer during the support
session.
To reboot the attendee computer, the host simply clicks the
Reboot button and chooses the reboot mode: “Reboot” or
“Reboot to Safe Mode”.
The view window of the remote support host
You can ask the attendee to input his computer password so
that after reboot the remote computer can auto-login. This is
important for unattended support. Follow the steps below:
- Click the Auto-Login on the meeting panel.
- Input the password of the computer.
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