San Jose, CA – October 28, 2008 — RHUB Communications, Inc.
(RHUB), a premier provider of Web conferencing solutions, today
announced the release of the company’s new TurboSupport series
of Web conferencing appliances for IT Remote Support and Help
Desk applications. TurboSupport is a specialized version of
RHUB’s award-winning TurboMeeting Web conferencing appliance,
with features designed for the needs of dedicated Remote Support
clients.
TurboSupport offers all the features that Remote Support and
Help Desk departments require, including:
- Remote Support - Take control of customers’ computers with one
click - transfer files, reboot remote computer.
- Mini Web Meeting -
Invite multiple participants to resolve difficult issues
collaboratively
- Remote Access - Access office or home computers remotely, from
anywhere.
- Remote Monitoring -
Monitor employees’ desktops without
interruption.
- Web Training Seminars - Fast access for attendees, five
seconds to join, easy to use, operates in the browser.
- Advanced Vista features - remotely resolve “User Account
Control” and reboot in “Safe” Mode
Neobits Inc., a distributor of small business communications
systems, was instrumental in developing the Remote Support
feature set, at their customer’s request.
"We are very excited about the new Remote Monitoring feature set
available in RHUB’s TurboSupport appliances,” said Arvind Goel,
President of Neobits. “We can now perform updates centrally, and
maintain and support our employees' computers without
interruption. TurboSupport also gives us the ability to prevent
unauthorized use of desktop systems, and we can record computer
activity if we choose to."
TurboSupport appliances are available in configurations that
meet the needs of any organization:
- TS 100: 1 to 2 concurrent support sessions and access to a
maximum of 100 remote PCs.
- TS 300: 2 to 10 concurrent support sessions and access to a
maximum of 300 remote PCs.
- TS 700: 5 to 50 concurrent support sessions and access to a
maximum of 700 remote PCs.
- TS 900: 10 to 500 concurrent support sessions and access to an
unlimited number of remote PCs.
TurboSupport is the latest innovation in RHUB’s comprehensive
line of Web conferencing solutions. RHUB specializes in
On-Premise Web conferencing appliances that give users complete
ownership and control of the hardware and software. On-premise
appliances offer significant advantages over hosted solutions,
including:
- lower Total Cost of Ownership;
- enhanced access security;
- no IT support required;
- integration features to enhance usability within customer
environments; and
- customization opportunities.
RHUB’s On-Premise Web conferencing appliances are available in
capacities that serve SMBs to global enterprises, and come with
a one-year warranty for hardware and software. For a full
listing of TurboMeeting and TurboSupport appliances and
specifications, visit http://www.rhubcom.com .
Web Conferencing and the Environment
Organizations today recognize the advantages of incorporating
environmental and social responsibility into their business
models. Integrating “green” thinking into their operations
translates to environmental benefits, operating cost reductions,
more productive and satisfied employees, and an improved bottom
line. Web conferencing is inherently green. It offers
significant environmental benefits by performing as a substitute
for business travel and by facilitating telecommuting – both of
which reduce energy consumption and greenhouse gas emissions.
About RHUB Communications
RHUB is a premier provider of on-premise
Web conferencing, remote support and
remote access appliances, based on
the Company’s TurboMeeting software, that meet the needs of any
organization. The Company’s end users total over 8,000 in a variety of
market segments including services, manufacturing, and government. RHUB’s
on-premise Web conferencing appliances focus on criteria of the highest
importance to users: ease-of-use, affordability, security, control, and
reliability. RHUB’s breakthrough View-Only technology enables users of any
platform to join meetings by a browser, requiring no download. With a small
footprint, and power draw of only 4.5 watts, RHUB’s on-premise Web
conferencing appliances are the perfect choice for organizations seeking to
improve their environmental credentials. RHUB is privately-owned and
headquartered in Silicon Valley, California. For more information, visit
www.rhubcom.com.
All trademarks are the property of their respective owners.
CONTACT:
Kimberley Brown
RHUB Communications
866-758-0984
pr@rhubcom.com
Judy Plummer
Liquid Communications Group
(831) 335-4937
judypr@sbcglobal.net
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